Cookie Policy

This Cookie Policy explains how Tifa Travels & Tours (“we”, “us”) uses cookies and similar technologies when you visit or use our website and related services (the “Services”).

It should be read together with our Privacy Policy, which explains how we handle Personal Data, and our Terms of Service.

By continuing to use the Services after being shown notice of this policy, you agree to our use of cookies as described here, to the extent permitted by Applicable Law. Where the law requires your consent for non-essential cookies, we will ask for it and you can withdraw it at any time.

Cookies are small text files that a website places on your device when you visit it. They are widely used to make websites work, to remember information about you, and to give site owners information about how the site is used.

Similar technologies include local storage and session storage in your browser, pixels and web beacons, tags and software development kits. In this policy, “cookies” includes these technologies.

Cookies may be session cookies, which are deleted when you close your browser, or persistent cookies, which remain for a set period or until you delete them. They may be first-party, set by us, or third-party, set by another organisation whose services we use.

Strictly necessary cookies. These are essential for the Services to work and cannot be switched off in our systems. We use them to:

• keep you signed in and recognise your account securely;
• remember your search, selected flights and booking progress through checkout and payment;
• protect against fraud, abuse and cross-site request forgery, and apply rate limits; and
• balance traffic and keep the Services stable.

Because these are necessary to provide a service you have asked for, they do not require your consent.

Functionality and preference cookies. These remember choices you make, such as your preferred currency, recent searches, form entries and display settings, so that the Services work in a more personal way. Without them some features may not work as intended.

Analytics and performance cookies. These help us understand how visitors reach and use the Services, which pages and features are most popular, how long visitors stay, and whether errors occur. The information is generally aggregated, and we use it to measure and improve the performance and design of the Services.

Marketing and advertising cookies. Where we enable them, these help us measure the effectiveness of our campaigns, limit how often you see an advertisement, and show you offers that may be relevant to you, on our site and on others. They may be set by us or by advertising partners and can track your browsing across sites.

Some cookies are placed by third parties that provide services to us or that appear on our pages, such as payment processors, analytics and error-monitoring providers, fraud-prevention services, embedded maps, videos or social media content.

These third parties may collect information about your use of the Services and other sites. We do not control their cookies or how they use the information, which is governed by their own privacy and cookie policies. We encourage you to read them.

Session cookies last until you close your browser. Persistent cookies last for the period set when they are created, which ranges from a few hours to several months depending on their purpose, unless you delete them sooner.

Where you stay signed in on a device, the cookies that keep you signed in persist until they expire, until you sign out, or until you clear them.

Browser settings. Most browsers let you view, block and delete cookies. You can usually find these options in your browser’s “Settings”, “Privacy” or “Help” menu. Settings are applied per browser and device, so you must set your preferences on each one.

Opting out of tracking. Many analytics and advertising providers offer their own tools to opt out of their cookies. You can also use the “Do Not Track” or privacy controls in your browser or operating system, although we may not be able to respond to every signal.

Consequences of blocking. If you block or delete strictly necessary cookies, you may not be able to sign in, search for or book flights, complete payment, or use other parts of the Services, and your saved preferences will be lost.

Deleting cookies will sign you out and may reset your preferences, but it does not delete Personal Data that we already hold about you. To exercise your data protection rights, see our Privacy Policy.

We may use pixels and tracking links in emails to understand whether messages are opened and which links are clicked. You can limit this by choosing not to download images in your email program or by unsubscribing.

Our servers also automatically record log data, such as IP address, browser type, pages requested, and date and time, which is used for security, troubleshooting and analysis.

To help you understand how cookies are used in practice, the following are examples of what they allow our website to do:

• when you sign in to your account, a cookie or similar token lets the website recognise you as you move between pages, so that you do not have to enter your details again on every page;
• when you search for flights and select an option, the website remembers your selection and passenger details while you complete checkout, so that your progress is not lost if you refresh the page or move between steps;
• when you choose a display currency or enter a recent search, your choice can be remembered for next time;
• when a request is made to our servers, security cookies and tokens help us confirm that it comes from you and not from an automated attack or from another website acting without your knowledge;
• when many people use the site at once, technical cookies help our infrastructure route requests reliably and detect abuse; and
• when we analyse visits, anonymous identifiers help us count how many visitors we have and which pages they use, without telling us who they are.

Cookies and similar technologies may collect or store information such as a unique identifier, your IP address, the type and version of your browser, your operating system, the pages and screens you view, the links you click, the time and duration of your visit, the website you came from, your language and currency settings, and your approximate location based on your IP address.

Some of this information may be Personal Data, or may become Personal Data when it is combined with other information we hold about you. We handle it in accordance with our Privacy Policy.

Strictly necessary cookies are not used to build profiles of your interests or to advertise to you.

We use strictly necessary cookies on the basis that they are required to provide the Services that you have requested and to protect the security of our systems, and, where the law allows, on the basis of our legitimate interests in operating a secure and functioning website.

Where Applicable Law requires your consent for other cookies, for example analytics or marketing cookies in some jurisdictions, we will use those cookies only if you have given your consent, and you may withdraw your consent at any time by changing your browser settings or using any preference controls that we make available.

In addition to cookies, our website may store small amounts of data in your browser using local storage or session storage. This is used, for example, to save the state of a search, to keep a booking in progress, or to remember an interface setting. Local storage persists until it is cleared, while session storage is deleted when you close the browser tab or window.

You can clear this data through your browser settings, usually in the same place as cookies and site data. Clearing it may remove your saved preferences and booking progress.

When you use the website, we also receive technical information that your device sends automatically, such as the browser and operating system you use. We use this information to display the website correctly on your device and to protect our systems.

Most browsers allow you to control cookies through their settings. The exact steps differ between browsers and versions, but generally you can find these options by opening your browser’s menu and choosing “Settings” (or “Preferences”), and then looking for “Privacy”, “Privacy and security” or “Cookies and site data”. This applies to Google Chrome, Apple Safari, Mozilla Firefox, Microsoft Edge and most other browsers.

In those settings you can usually choose to accept all cookies, block all cookies, block only third-party cookies, clear cookies when you close the browser, or delete cookies that are already stored. Many browsers also offer a private or incognito mode that deletes cookies when you close it.

On mobile devices, you can usually manage cookies and website data in the settings of the device or the browser app. Your mobile operating system may also let you limit advertising identifiers and ad tracking.

Please refer to your browser’s help pages for detailed, current instructions.

Where we ask for your consent to use optional cookies, you are free to refuse or to withdraw it later, and doing so will not affect your ability to browse the website or search for flights, although some optional features may be limited.

Withdrawing consent does not affect the lawfulness of the use of cookies before you withdrew it. To withdraw consent, change your browser settings as described above and delete cookies that have already been stored.

If you do not want us to send you marketing emails, you can unsubscribe using the link in each email, as described in our Privacy Policy.

Information collected through cookies may be shared with service providers who help us to run the website, such as hosting, security, analytics and error-monitoring providers. They may use it only to provide services to us, or as set out in their own privacy and cookie policies where they act as independent controllers.

Where marketing or advertising cookies are enabled, information may be shared with advertising and social media partners. We do not sell your Personal Data.

Some of these providers may be located in other countries. Our approach to international transfers is explained in our Privacy Policy.

Our website is not directed at children, and we do not knowingly use cookies to collect Personal Data from children for marketing purposes. If you are a parent or guardian and believe that a child has provided us with information through our website, please contact us so that we can take appropriate action.

Some browsers offer a “Do Not Track” signal or similar privacy setting. There is currently no universally accepted standard for how websites should respond to these signals, and our website may not respond to all of them. Where we are able to honour a signal that is legally recognised in your jurisdiction, we will do so.

Where cookie information is Personal Data, you have the rights set out in our Privacy Policy, including the rights to access, correct, delete, restrict and object to the processing of your Personal Data, and to complain to the Nigeria Data Protection Commission.

To exercise these rights, please contact us using the details at the end of this policy. We may need to verify your identity, and we may be unable to identify you from anonymous cookie data alone.

This Cookie Policy is part of our legal documentation and should be read together with the Privacy Policy and the Terms of Service. If any part is found to be unenforceable, the rest remains in effect.

Where this Cookie Policy is translated, the English version prevails to the extent permitted by law.

We may update this Cookie Policy from time to time to reflect changes in the technologies we use, the Services, or Applicable Law. The “Last updated” date above shows when it was last revised. Please review it regularly.

If you have questions about our use of cookies, contact us at:

Tifa Travels & Tours
31 Oba Akran Ave, Ikeja, Lagos 100282, Nigeria
Email: support@tifatravels.com
Telephone: +234 201 629 0064